Registration required:
Registration and payment are required in order to guarantee your spot in class. Pre-register online or give us a call at 415-664-4890.
We run classes that have at least 2 people signed up 24 hours prior to class. Classes with less than 2 people enrolled 24 hours prior, will be cancelled. If you've signed up and class is cancelled, you will be given the option of taking a private session. Please always check the online schedule for the most updated class schedule and to make sure class is running.
24-hour Cancellation Notice:
There is a 24-hour cancellation policy that applies to all classes, duets and private sessions. If you do not cancel a minimum of 24 hours prior to your session, you will be charged the full fee.
For Monday group classes and private sessions, you need to cancel by 12noon on the Saturday prior to your appointment.
Drop-ins:
Drop-ins are welcome, space permitting. Pre-registration up to 30 minutes before start of class is required.
Payment Method:
We accept cash, Mastercard and Visa credit cards or local personal checks for any purchase. We charge $25 for bounced or returned checks.
Expiration of Class Packages:
All packages of 5 and 10 classes/sessions expire after 90 days from the date of purchase and are non-refundable and non-transferable. Packages of 20 sessions expire after 180 days from the date of purchase and are non-refundable and non-transferable.
Class Time:
All classes and sessions are 55 minutes in length with 5 min. to spare to allow for clean up, future scheduling and/or payment.
Before your Class/Session:
If you arrive early, feel free to roll out, stretch or use the Foot Corrector. Be sure to give priority to the teachers and clients in session.
Injuries:
If you have undiagnosed chronic pain or injury and have not seen a medical professional, we request you do so before your Pilates session.
Instructors:
Instructors are subject to change. Any instructor changes will be noted on our group class schedule page as soon as the change is known.
Clean up:
We ask that you wipe down your equipment at the end of your session.
Cell Phones:
We kindly ask that you turn off your cell phone when you enter the studio. Please store your personal belongings & shoes (we are a shoes off studio) in the provided cubbies.